How does fixed pricing work?

Our prices are fixed and displayed before you confirm. No meter, no surprises. The price you see is the price you pay.

Which vehicles do you use?

Mercedes E-Class (up to 4 passengers) and nine-seat Mercedes Vito minivans (up to 8 passengers). All are fully insured and maintained to a premium standard.

What happens if my flight is delayed?

We track your flight in real time. If it is delayed, we wait for up to 60 minutes at no additional cost.

Yes. Cancellation is free up to 48 hours before pick-up. After that, a 100% charge applies.

Yes. Pets weighing up to 8 kg are accepted in a carrier for a €10 surcharge. Specify this when booking.

Pay in cash in the vehicle or by card through the website's payment gateway. We do not charge in advance except for group bookings.

Privacy Policy | Málaga Radio Taxi

1. Data controller

This Privacy Policy governs the processing of personal data of users of the websitemalagaradiotaxi.es.

Owner:José Carlos Martín Campos
NIF:33393982Y
Address:C/ Alcalde Joaquín Alonso 8, 29003 Málaga, España
Telephone: +34 697 488 962
Email: info@malagaradiotaxi.es

2. Applicable legislation

This Privacy Policy has been drawn up in accordance with applicable data protection legislation:

Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR).
Spanish Organic Law 3/2018 on Personal Data Protection and the Guarantee of Digital Rights (LOPDGDD).

3. Basic data protection information

Purposes

Administrative, commercial, accounting and tax management.
Handling enquiries.
Managing bookings for transport services.
Providing the booked service.
Sending commercial communications with prior consent.

Legal basis

Performance of a contract or steps taken prior to entering into a contract.
Consent of the data subject.
Legitimate interest.

Recipients

Data processors needed to provide the service.
Public authorities where there is a legal obligation.

Rights

Users may exercise their rights of access, rectification, erasure, objection, restriction and portability by writing toinfo@malagaradiotaxi.es.

4. Purposes of processing

Personal data provided will be processed to:

Manage requests for information.
Process bookings for transport services.
Provide the booked services.
Manage payments.
Comply with legal obligations.
Send commercial communications only where authorised.

5. Website forms

Contact form

Its purpose is to handle enquiries and requests for information. Requested data may include first name, last name, telephone number, email address and message.

Legal basis:the user's consent.

Booking form

Its purpose is to manage the booking and provision of the transport service.

Requested data may include:

Personal details such as name, email address, telephone number and identification document.
Service details such as date, time, pick-up location and destination.
Information about passengers, luggage and additional services.
Additional information needed to provide the service correctly.

Legal basis:performance of the contract, steps taken prior to entering into a contract and the user's consent.

6. Data retention

Personal data will be retained:

While a contractual relationship exists.
Until erasure is requested.
For the periods established by law.

Data may subsequently be retained in a blocked state to address potential legal liabilities.

7. Recipients of data

Data may be disclosed to:

Providers needed to deliver the service, such as web hosting, email or professional advisers.
Public authorities where there is a legal obligation.

Personal data will not be disclosed to third parties for commercial purposes without the user's consent.

8. International transfers

As a general rule, no international data transfers are made.

Where tools involving transfers outside the European Economic Area are used, compliance with applicable legislation will be ensured through appropriate safeguards.

9. User rights

The user may exercise the following rights:

Access.
Rectification.
Erasure.
Objection.
Restriction of processing.
Data portability.

To exercise these rights, send a request toinfo@malagaradiotaxi.es.

You may also lodge a complaint with theSpanish Data Protection Agency.

10. Commercial communications

Commercial communications will only be sent where the user has given consent.

The user may unsubscribe by writing toinfo@malagaradiotaxi.es.

11. Social media

The controller may have social media profiles. Data processed on those platforms will also be subject to the privacy policies of each social network.

12. Accuracy of data

The user warrants that the data provided is accurate, complete and up to date, and is responsible for any incorrect or inaccurate information.

13. Security measures

Technical and organisational measures have been adopted to protect personal data and prevent its loss, alteration, unauthorised processing or access.

The Website has an SSL certificate to ensure secure transmission of information.

14. Limitation of liability

The user acknowledges that absolute security on the Internet does not exist. The controller will not be liable for unauthorised access resulting from external causes beyond their reasonable control.

15. Acceptance and consent

The user declares that they have been informed of the conditions relating to the processing of their personal data in accordance with this Privacy Policy.

16. Amendments

The controller reserves the right to amend this Privacy Policy to reflect legislative or technical changes or changes to the services provided.